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Profit-focused ecommerce performance

Real-time visibility into contribution margin, return rates, and channel efficiency — so leadership can optimize for profit, not just revenue.

Contribution Margin

28.4%

+2.1pp vs last Q

Return Rate

12.3%

-1.8pp improved

CAC

€42

-€8 vs target

MER

4.2x

+0.6 vs last month

AOV

€89

+€7 vs last year

What you get: data + software

  • Custom integration layer connecting your ad platforms, shop, and warehouse
  • True contribution margin per product and category
  • Return rate tracking with reason attribution
  • Channel efficiency comparison (paid vs organic vs direct)
  • Customer acquisition cost by channel and campaign
  • Product profitability ranking including returns and logistics

Margin vs Spend Trend

Performance by Channel

Key Insight

Fashion Item X has negative margin due to 38% return rate. Excluding this product line would improve overall contribution margin by 2.4pp. Email channel shows highest efficiency at 42% margin with lowest CAC — opportunity for increased investment.

Best/Worst Products by Margin

ProductRevenueMarginReturn RateStatus
Premium Widget Pro€124K42%4%Star performer
Basic Bundle€89K35%8%Solid
Economy Line€156K12%22%Review pricing
Fashion Item X€67K-4%38%Discontinue?

Want this for your business?

We'll map the bottleneck and the fastest path to measurable improvement.

Profit-focused analytics for ecommerce and performance marketing

Ecommerce businesses often optimize for revenue and ROAS while losing sight of true profitability. High return rates, hidden logistics costs, and channel inefficiencies erode margins invisibly.

Octrix helps ecommerce teams see the complete profit picture: contribution margin by product, true cost of returns, channel efficiency including all costs, and customer lifetime value based on actual behavior.

Common outcomes include killing unprofitable products, reallocating spend to efficient channels, reducing return-related losses, and building forecasts based on margins rather than revenue alone.

Whether you're a D2C brand or multi-channel retailer, we help you shift from vanity metrics to profit-focused decision-making.

Frequently Asked Questions

We include product cost, fulfillment, returns, payment processing, and attributed marketing cost to show what each product truly contributes.

Yes—we build practical attribution models that connect marketing spend to actual profit contribution, not just last-click revenue.

We integrate with major platforms like Shopify, WooCommerce, Magento, and custom solutions, plus advertising platforms, payment processors, and logistics systems.